Mbarara 2009: This week I have mostly been sorting out a Helpdesk...

Well, things are starting to take shape here. Anna has done her first ever lecture and by the sound of it has done very well indeed, although now she is staring into an abyss hoping that some other big task will come her way! Any suggestions, please feel free to comment. I thought she would make a good boda boda driver (motorbike taxi) but knowing her she would fall off!

It looks as though my tasks are growing every single day. This week we have interviewed students to run a helpdesk for us (I did 26 interviews yesterday, it was a very long day). Thankfully we can now choose the people we would like to help and can implement the helpdesk next week. This means that the department can be more efficient and the staff can do their day jobs instead of troubleshooting problems all of the time.

Next on the agenda is a new domain, ghosting, network printing and a central fileserver. Unusually for a Unversity computer services are provided from the Computer Science Department, but it seems part of my role may be to try and make the department independant.

This may mean we can setup more services and become self sufficient, which would be nice. If anybody feels that they can share their expertise with the department when they come and see us or fancies maybe helping me to find a good fileserver solution for a dirt cheap price feel free.

Enough of the boring stuff. I think we are getting used to the life here, with a little more creativity and acceptance that everything is a little bit harder to do, it could be a nice relaxing time! We have vistors again this weekend, I think the plan is to have a few beers and chill out. There have even been suggestions of going to the local club although my colleagues tell me to expect a mixture of country and western, hip hop and african music. We shall see.

Anyway not much else to say as Anna said it all :-( oh well.